Informal Resolution Procedure

Except in the case of termination for cause, within thirty (30) calendar days of the date of the alleged incident/event that gave rise to the grievance or of the date the employee became aware of the alleged incident/event that gave rise to the grievance, the Grievant shall first attempt to resolve the grievance informally with the Respondent and, as necessary, with the immediate supervisor of the Respondent.  The parties are expected to work together with professionalism and cooperation. If, after discussion, the parties desire assistance in arriving at a resolution, they may, by mutual agreement, invite the Grievance Officer to participate; the Grievance Officer may participate at his or her discretion.

If the informal resolution procedure does not satisfactorily resolve the grievance, and the Grievant wishes to pursue the matter, the Grievant must file a formal written grievance within ten (10) working days after the unsuccessful resolution meeting.


Informal Resolution Form - Interactive PDF



11.1.1 Staff Grievance Procedure

11.1.2 Informal Resolution Procedure 

11.1.3 Formal Grievance Procedure

11.1.4 The Staff Grievance Hearing Procedure


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J'onnelle Colbert-Diaz,

Asst. Director/Grievance Officer

Equal Opportunity and Compliance
1 University of Arkansas
346 N. West Avenue 
Mailstop: WAAX 4

Office: (479) 575-3333 (voice)
Office: (479) 575-3646 (tdd)
Fax: (479) 575-7637 (fax)
Relay Services