Best Practices for Employee Resource Groups (ERGs) Code of Conduct
Policies and Guidelines
Respect and Inclusivity
Respect for All Members: Ensure that all interactions within the ERG are respectful. Members should be encouraged
to appreciate diverse perspectives and experiences.
Inclusivity: Promote an environment where everyone feels included and valued regardless of their
background, role, or personal characteristics.
Zero Tolerance for Discrimination: Clearly state that discrimination, harassment, and bullying are not tolerated. Establish
procedures for reporting and addressing such behavior.
Professionalism
Professional Behavior: Members should maintain a high standard of professionalism in all ERG activities,
including meetings, communications, and events.
Constructive Feedback: Encourage giving and receiving constructive feedback in a respectful manner. Criticisms
should be directed at issues, not individuals.
Confidentiality
Confidential Information: Clearly define what constitutes confidential information within the ERG and emphasize
the importance of protecting this information.
Privacy Respect: Respect the privacy of members. Information shared in confidence should not be disclosed
outside the group without permission.
Integrity
Honesty and Transparency: Promote honesty and transparency in all ERG activities and communications.
Conflict of Interest: Members should disclose any conflicts of interest and avoid situations where personal
interests could conflict with ERG goals.
Participation and Engagement
Active Participation: Encourage members to actively participate in ERG activities and contribute to discussions,
initiatives, and events.
Commitment: Members should commit to the goals and mission of the ERG, dedicating appropriate
time and effort to its activities.
Punctuality: Be punctual for meetings and events and provide advance notice if unable to attend.
Communication
Clear and Respectful Communication: Foster clear, respectful, and professional communication within the ERG. This includes
both verbal and written communication.
Listening: Encourage active listening and ensure all members feel heard and respected.
Accountability
Responsibility: Members should take responsibility for their actions and contribute positively to
the ERG’s objectives.
Follow Through: Ensure commitments made by members are followed through. Set clear expectations for
task completion and accountability.
Collaboration
Teamwork: Promote collaboration and teamwork. Encourage members to work together, share ideas,
and support one another.
Inclusive Decision-Making: Involve all members in decision-making processes to ensure diverse perspectives are
considered.
Continuous Improvement
Feedback Mechanisms: Establish mechanisms for members to provide feedback on the ERG’s activities and
initiatives.
Learning and Development: Encourage continuous learning and development related to diversity, equity, and inclusion.
Leadership and Role Modeling
Leadership Example: ERG leaders should model the behavior expected from all members, demonstrating respect,
integrity, and professionalism.
Mentorship: Promote mentorship opportunities within the ERG to support the development of all
members.
Implementation Tips
Clear Communication: Ensure the Code of Conduct is clearly communicated to all members during the onboarding
process and regularly thereafter.
Accessibility: Make the Code of Conduct easily accessible to all members, such as via the ERG’s
online portal or through regular meetings.
Training and Education: Provide training on the Code of Conduct and related policies to ensure all members
understand their responsibilities.
Regular Review: Regularly review and update the Code of Conduct to reflect the evolving needs and
goals of the ERG.
Conclusion
Adopting best practices for the ERG Code of Conduct helps create a respectful, inclusive,
and productive environment. These guidelines ensure that all members can contribute
positively to the group’s mission and goals, fostering a culture of respect, integrity,
and collaboration.
